wj777 Privacy Policy

01 Introduction

This Privacy Policy ("Policy") describes how wj777 ("we", "us", "our") collects, uses, stores, and shares personal data obtained from users ("you", "your") of the wj777 platform, accessible at wj777.io. This Policy applies to all wj777 services including cricket betting, live casino, slot games, and all payment, account management, and customer support interactions conducted through the platform.

wj777 takes its obligations with respect to personal data seriously. This Policy has been written in clear English so that players across Bangladesh — including those in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and beyond — can easily understand their privacy rights and our responsibilities. Where legal or technical terms must be used, we provide plain-English explanations alongside them.

This Policy should be read alongside the wj777 Terms and Conditions, which together govern your complete relationship with the wj777 platform.

02 Data We Collect

wj777 collects the following categories of personal data from registered users and platform visitors:

Data Category	Examples	Purpose
Identity Data	Full name, date of birth, national ID number, passport number	Account registration, KYC verification, age verification (21+)
Contact Data	Email address, mobile phone number, city / district of residence	Account communication, support, transaction notifications
Financial Data	bKash / Nagad / Rocket / Upay account numbers, Visa / Mastercard details (partial, masked), transaction history	Deposit and withdrawal processing, fraud prevention, AML compliance
Technical Data	IP address, device type, operating system, browser type, session tokens	Platform security, fraud detection, service optimisation
Usage Data	Pages visited, games played, bet history, session duration, click paths	Service improvement, responsible gaming monitoring, personalisation
Communications Data	Live chat transcripts, email correspondence, support ticket content	Support resolution, quality assurance, dispute handling
Verification Documents	Scanned NID, passport photo pages, selfie verification images	KYC compliance, withdrawal authorisation, fraud prevention

03 How We Collect Data

wj777 collects personal data through the following means:

• Direct interactions: Data you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting support, or participating in promotions.
• Automated technologies: Technical and usage data collected automatically when you access the wj777 platform, including through cookies, server logs, and session-tracking technologies.
• Payment providers: Confirmation data received from bKash, Nagad, Rocket, Upay, Visa, and Mastercard when processing transactions. wj777 does not store full card numbers — financial data is tokenised by our payment partners.
• Identity verification services: Data received from third-party KYC verification providers during the account verification process, limited to confirming the authenticity of documents you submit.
• Publicly available sources: In limited cases where fraud prevention or AML obligations require it, wj777 may cross-reference data against publicly available records.

04 How We Use Your Data

wj777 processes your personal data only for the following lawful purposes:

• Account creation and management: To register your wj777 account, maintain your player profile, and provide access to the platform's full range of betting and casino services.
• Transaction processing: To facilitate deposits and withdrawals via your chosen payment method, including bKash, Nagad, Rocket, and Upay, and to maintain accurate transaction records.
• Identity verification (KYC): To verify your identity and age (21+) as required before processing withdrawal requests or as part of our ongoing anti-money laundering (AML) compliance programme.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, unauthorised account access, money laundering, and other illegal conduct on the wj777 platform.
• Customer support: To respond to your enquiries, resolve disputes, process complaints, and provide technical assistance across live chat and email channels.
• Responsible gaming: To monitor usage patterns that may indicate problem gambling behaviour and to apply deposit limits, cool-off periods, or self-exclusion measures where appropriate.
• Legal and regulatory compliance: To meet obligations under applicable Bangladeshi law, financial regulations, and any lawful orders from competent authorities.
• Service improvement: To analyse platform usage in aggregate, improve game performance, optimise the user interface, and develop new features that better serve players across Bangladesh.
• Promotional communications: To send you relevant offers, promotions, and platform updates by email or in-app notification, where you have not opted out of such communications.

05 Sharing Your Data

wj777 does not sell your personal data to any third party. We share your data only in the following limited and necessary circumstances:

• Payment processors: Transaction data is shared with bKash, Nagad, Rocket, Upay, Visa, and Mastercard solely to process your deposits and withdrawals. Each payment partner operates under its own privacy policy and data protection obligations.
• Game providers: Certain technical data (such as session tokens and bet outcomes) is shared with licensed game providers — including Pragmatic Play, Evolution Gaming, Spribe, Ezugi, NetEnt, and Microgaming — to deliver games and record results accurately.
• Identity verification providers: Document images and identity data are shared with KYC service providers under strict data processing agreements for the sole purpose of identity verification.
• Legal authorities: Where required by a valid court order, law enforcement request, or other lawful compulsion, wj777 will disclose personal data to the relevant authority. We will notify you of such disclosures where legally permitted to do so.
• Fraud prevention networks: In cases of suspected fraud or financial crime, limited data may be shared with industry fraud prevention organisations to protect the integrity of the platform and its players.
• Business transfers: In the event of a merger, acquisition, or sale of wj777's operating assets, personal data may be transferred to the acquiring entity, subject to equivalent privacy protections remaining in place.

All third parties with whom wj777 shares personal data are required to handle that data in accordance with applicable data protection standards and to use it only for the purpose for which it was shared.

06 Cookies & Tracking Technologies

The wj777 platform uses cookies and similar tracking technologies to ensure the platform functions correctly, to maintain your login session, and to gather anonymised analytics data that helps us improve the player experience.

• Strictly necessary cookies: These are essential for the platform to function. They enable secure login sessions, maintain your account state during gameplay, and protect against cross-site request forgery. These cookies cannot be disabled without breaking core platform functionality.
• Analytics cookies: wj777 uses anonymised analytics to understand how players interact with different sections of the platform. This data is aggregated and does not identify you personally. Analytics data helps us prioritise improvements and fix performance issues.
• Preference cookies: These cookies remember your platform settings, such as language preference and display options, so you do not need to reconfigure them on each visit.
• Security cookies: Short-lived cookies used to detect unusual login patterns, rapid account switching, or other signals associated with fraudulent access attempts.

You can manage cookie preferences through your browser settings. Disabling strictly necessary cookies will impair your ability to use the wj777 platform. Disabling analytics and preference cookies will not affect core functionality but may reduce the personalisation of your experience.

07 Data Security

wj777 implements a multi-layered security framework to protect your personal data against unauthorised access, loss, alteration, or disclosure. Our security measures include:

• 256-bit SSL/TLS encryption for all data in transit between your device and the wj777 platform.
• AES-256 encryption for sensitive data stored at rest in our databases.
• Industry-standard password hashing (bcrypt with per-user salt) — wj777 staff cannot access your plaintext password at any time.
• Role-based access controls ensuring that wj777 staff can only access the data necessary for their specific responsibilities.
• Regular penetration testing and vulnerability assessments conducted by independent security professionals.
• 24/7 automated intrusion detection and anomaly monitoring on all production systems.
• Strict data access logging so that any internal access to personal data is recorded and auditable.

Despite these measures, no internet-based system can be guaranteed to be completely secure. In the event of a data breach that is likely to result in a risk to your rights and interests, wj777 will notify affected users without undue delay and take all reasonable steps to contain and remediate the breach.

08 Data Retention

wj777 retains personal data for the following periods, after which data is securely deleted or irreversibly anonymised:

• Active account data: Retained for the duration of your account's active status plus a period of five (5) years following account closure, to satisfy financial record-keeping and AML obligations.
• Transaction records: Retained for a minimum of five (5) years from the date of each transaction, in accordance with applicable financial regulations.
• KYC verification documents: Retained for five (5) years from the date of verification or account closure, whichever is later.
• Customer support communications: Retained for three (3) years from the date of the last communication in a support thread, to support dispute resolution and quality assurance.
• Analytics data: Anonymised analytics data may be retained indefinitely as it cannot be linked back to individual users.
• Marketing communications data: Retained until you opt out of marketing communications, at which point your contact details are removed from active marketing lists within 30 days.

09 Minors & Age Policy

The wj777 platform is strictly intended for adults aged 21 years and above. wj777 does not knowingly collect personal data from individuals under the age of 21. Age verification is a mandatory step in the wj777 account registration and KYC process.

If wj777 discovers or has reasonable grounds to believe that an account is held by a person under 21 years of age, the account will be suspended immediately, all pending transactions will be cancelled, and any deposited funds will be returned to the original payment source. Personal data associated with the underage account will be retained only for the minimum period required to process the refund and document the closure, after which it will be securely deleted.

If you believe a minor may have registered on the wj777 platform, please notify our support team immediately at support@wj777.io so that we can act without delay.

10 Exercising Your Rights

To exercise any of the data rights described in this Policy — including access, rectification, erasure, restriction, portability, or objection — please contact the wj777 support team using one of the channels below:

• Live Chat: Available 24/7 directly through the wj777 platform. Typical response time: under 15 minutes.
• Email: support@wj777.io — for data rights requests, please use the subject line "Data Rights Request" and include your registered account username to help us process your request efficiently.

wj777 will acknowledge all data rights requests within 3 business days. We aim to fulfil all verified requests within 30 calendar days. Where a request is complex or involves a large volume of data, we may extend this period by a further 30 days, in which case we will notify you of the extension and the reason for it.

To protect your privacy and the security of your account, wj777 may require you to verify your identity before processing any data rights request. This verification step ensures that we do not disclose your personal data to an unauthorised third party.

11 Policy Changes

wj777 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable law, or platform features. When material changes are made, we will publish the updated Policy on this page and update the effective date shown at the top of the document.

Where changes are significant, wj777 will provide additional notice to registered users via their registered email address or via an in-platform notification, giving you a reasonable opportunity to review the changes before they take effect. Your continued use of the wj777 platform following notification of material changes constitutes your acceptance of the updated Policy.

We recommend that you review this Privacy Policy periodically to stay informed about how wj777 protects your personal data. The version of the Policy in effect at the time of any data processing activity governs that activity.

12 Contact & Data Protection Officer

If you have any questions, concerns, or complaints about this Privacy Policy or the way wj777 handles your personal data, please contact us through any of the following channels:

• Live Chat: 24/7 support available directly on the wj777 platform. Average response time under 15 minutes.
• Email: support@wj777.io — for privacy-related enquiries, please use the subject line "Privacy Enquiry".

wj777 is committed to addressing all privacy complaints in a fair, timely, and transparent manner. If you are not satisfied with our response to a complaint, you may seek further guidance through appropriate independent channels available to you under applicable Bangladeshi law.